Why More Kiwi Businesses Are Backing Frontline Services

In an industry full of big promises and little follow-through, Frontline Services is quietly doing things differently—and businesses across New Zealand are noticing.

Founded by Chris Allan, an auto electrician who spent years working in the military and hire industry, Frontline was built around a simple idea: do the job right, communicate properly and treat people fairly.

Chris saw first-hand what happens when service companies cut corners, show up late or leave customers guessing. He set out to build something better—and he has.

Quick Calls, Straight Answers

When your machine goes down, you don't have time to chase people. Frontline gets that.

It starts with a quick call. You get expert advice straight away. If it’s urgent, the team moves fast. If it’s planned work, they fit around your schedule. No messing about, no waiting around.

Trusted by the People Who Rely on Their Gear

Businesses like Next Level Civil have been trusting Frontline for years.

The team at Frontline Services have been completing our auto-electrical and mechanical work for many years now. They run a very skilled team with a flexible skillset required to diagnose, fix and keep our plant and vehicles operating at a high level. Couldn’t recommend them enough to any contractors needing. A team that pretty much takes care of anything auto-electrical and mechanical.

Ryan Ruthe, Managing Director of Next Level Civil.

More Than Just Breakdowns

Sure, Frontline is there when something goes wrong. They're experts in mechanical, hydraulic and auto-electrical repairs across civil gear, forklifts and MEWPs.

But they're just as focused on keeping things running in the first place. Safety installs, regular servicing, compliance certifications—they handle it all with the same no-nonsense approach.

And soon, they’re taking things even further with their Fleet Management system. Using live GPS tracking, the system will automate service scheduling, track machine health and use real-time breakdown data to catch issues early. It’s all about smarter maintenance, less downtime and better outcomes for clients.

Old-School Values, Modern Solutions

At Frontline, values aren’t just words on a wall. They guide every job, every conversation and every decision:

• We do the right thing.
• We work smarter together.
• We put customers first.
• We earn trust every day.
• No jargon, no gimmicks—just real work done properly.

Why Frontline Stands Out

In a world where service promises often fall flat, Frontline wins by staying consistent. They turn up. They fix problems. They keep you in the loop.

That’s why companies like Next Level Civil—and many others—trust them with their fleets, their projects and their peace of mind.

If you’re tired of wondering when your service provider will actually deliver, maybe it’s time you gave Frontline Services a call.

Because when your business depends on machines that can’t afford downtime, neither can you.

For more stories of Kiwi businesses doing things differently, browse our People profiles or read about the Myths of entrepreneurship challenged by real NZ founders.